LK
Lindiwe K
1 reviews | Active since Aug 2026
31 Aug 2026, 20:33
3 months later makro and skyworth lost my TV and ignore escalations
Two weeks ago,i was phoned and told that the matter was being "escalated",but i have receive zero updates.This situation is causing immense stress.I either want my tv located or return immediately or i want a brand new replacementTV issued by Makro please contact me urgently with a resolution not another empty promise.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
01 Sept 2026, 08:36Hi Lindiwe,
Thank you for contacting us.
We're sorry for the delay in resolving your complaint.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Makro Team
Thank you for contacting us.
We're sorry for the delay in resolving your complaint.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Makro Team
Makro's reply01 Sept 2026, 08:36
Official
Hi Lindiwe,
Thank you for contacting us.
We're sorry for the delay in resolving your complaint.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Makro Team
Thank you for contacting us.
We're sorry for the delay in resolving your complaint.
Our goal is to provide an effortless and satisfactory shopping experience for all of our customers, and we regret that we did not meet this standard in your instance.
We'll follow up on this and we'll be in touch.
Kind regards,
The Makro Team