CL
Crystal L

1 reviews | Active since Oct 2012

09 Feb 2022, 09:57

3 month old orders still not refunded!!!

Just an update, refunds have still not been processed. They have now come with a new stalling tactic based on the account details given, which was given to them over a week ago. When I gave the refund details I was told the refund will be done in 2 to 5 days. It is now day 6 and instead of receiving my refund so I can go purchase the goods that Makro failed to supply, I'm being told that the banking details given are a problem. I'm starting to feel like this HAS to be a joke and I'm somehow being filmed for Candid Camera???

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Replies (4)
CL
Crystal L's update09 Feb 2022, 14:01
Reviewer Update
This is an automatically generated response. It's the exact same response I received last week and still... NOTHING. I am so sick of literally begging at this point, for my own money, for goods that MAKRO failed to supply. Like, what more do you want???
CL
Crystal L's update10 Feb 2022, 15:53
Reviewer Update
The sales consultant Namhla Mashiyi has now stopped responding to my emails and will not answer my calls. This is beyond pathetic and so frustrating!!!
CL
Crystal L's update10 Feb 2022, 16:33
Reviewer Update
I don't understand what the point of another automated message is? I've given them 2 bank accounts, I've opted to be reimbursed in Makro credit, I've been trying to get an answer all day but nothing. So what good does this response of your do?
CL
Crystal L's update10 Feb 2022, 17:19
Reviewer Update
Please make these responses public so others can see how you waste time.