2years LATER and NOTHING!

MY PURCHASE - DISGUSTING SERVICE Good morning

It has been months since i purchased a kettle/toaster and egg set. the toaster has not worked from the first day of my purchase. I have returned this toaster 4 - 5 times now. I do not want the toaster delivered. I would like to be contacted by a manager who is going to provide me with a different toaster. I also will like some sort of compensation of a voucher for the inconvenience of not having a toaster for months. this is not my first complaint regarding this matter and every time i do not receive any feedback. I WANT A CALL to have my above request resolved immediately. If this does not happen i will be contacting area managers or someone in a much higher role ! i am disgusted by Makro

Official business reply Thank you for allowing our Manager ( Devan Vandayar)has been in contact with you on your next visit to the store kindly ask for him, we will further evaluate how we can prevent this problem from occurring again in the future.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

8 Feb 2017, 12:15 2 years ago

1 Feb 2019, 18:57 10 days ago bianca-gail-lucas: Its been 2 years and this has still not been resolved! Please can someone explain to me what do i need to do to be reimbursed for this inconvenience....