RD
Ronald D
1 reviews | Active since Sept 2020
28 Apr 2024, 19:24
2nd time wrong product
Makro online, 2nd time wrong product, after they take your money basically they replace their out of stock product with whatever THEY WANT, over a week still no reply from them so contacting them is a waste of time.
Order Number: MAK***
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Replies (1)
Makro's replyOfficial
29 Apr 2024, 11:45Good day Ronald,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply29 Apr 2024, 11:45
Official
Good day Ronald,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We apologize for the delay in responding to your message. We hope you are doing well, and we appreciate you bringing your concerns to our attention.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,