2nd damaged TV delivered.

2ND TV PURCHASED AND THE SAME DAMAGED PRODUCT RECEIVED

I purchased the first TV. When it was pluged on, it didnt work. I had lines accross it. The first TV was purchased on the 6 June 2025. I was asked to log a return. A return was logged and the system said the my refund will be purchased on 7th July. To date nothing on the refund. I purchased a second TV which has the same problem again. What am i supposed to do now ? log and return and wait for 2 refunds or continue and buy the 3rd TV. This is absoultely redicilious. Is there no quality control on your products. how is it possible that you can deliver 2 damaged TVs. You dont seem to care about the inconvencience that you place your customers. Come on Makro get your act together. This service is pathetic. Why does it take so long for a refund ?