2 out of 2 Bad experiences with Makro Online

a while back, i purchased 2 tablets vie the online site,they could not find stock & never got back to me regarding progress. Eventually the order was voided :-(<br> <br> I have subsequently built up the courage to try another order, which i placed last week Monday. Since placing the order, AGAIN have had absolutely no communication or correspondence as to the progress.They advertise 2 to 5 working days,i Also opted for collection, so as to minimize effort for them.Can someone not just walk to shelves and collect my items and notify me its ready.Clearly not!<br> <br> The last correspondence was to say the money has been taken, but then nothing further. My wife called the call center who then proceed to explain they have a problem AGAIN with out of stock items. They do not feel the need to keep their clients in the loop about progress or problems or options to collect what they do have, instead they leave us to get irate<br> <br> I am utterly disgusted with the service and yet again totally disappointing.<br> <br> Again, i question the fact that in a computer age we live in, why they allow stuff to be bought ,that you don't have STOCK OF!!!!!! EXACTLY THE SAME ISSUE AS LAST TIME!!!