2 Months and still no refund

Online order was placed on 16 June – order received however I received incorrect parts for the Balance Bike.

I logged a return with a refund as I didn’t want to wait for a new one.

Return was created 20 June 2023, package was collected 23 June 2023 however I have not received any feedback or refund to date. It has been two months now and still no refund. I will never order online again from Makro.