2 month old HP laptop faulty
<p>I bought an HP laptop from the Montague Gardens store and in less than three months it has had to get fixed (motherboard and HDD). I don't feel that this laptop is trustworthy and would like to enquire about a refund. Till slip no: ********** 0 date 30/03/2016 Enure services job card number : ********** 283.</p> <p>This is the message I sent to Makro on the 28th July 2016. I still have had no refund from them. All I get is that the company responsible for the review (Pinnacle) is experiencing a backlog and will get on it asap...</p> <p> </p>
I received an email concerning this today.
Awaiting further developments.
I received an email concerning this today.
Awaiting further developments.
Have had no further communication from Makro
Have had no further communication from Makro
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our servicep. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with our servicep. Please accept our apologies for the inconvinient we have caused. I understand that the store has been in contact with you and the issue is now resolved.
Regards
Mbali Makhanya
Dear Mbali
I contacted HP and they contacted your head office, who contacted the branch and they contacted me. Sad that it took that chain of events to get this resolved. You did not impress me at all with your service.
Regards
Clara
Dear Mbali
I contacted HP and they contacted your head office, who contacted the branch and they contacted me. Sad that it took that chain of events to get this resolved. You did not impress me at all with your service.
Regards
Clara