17-Day Delay on Faulty SSD – Consumer Rights Ignored

I purchased an Adata SSD (Order: OD***) which was found to be defective. It was collected on April 21st, and I have now been without my essential hardware for 17 days. Despite my clear request for an exchange, Makro has "rejected" my return to force a "repair" process. Under Section 56 of the CPA, the choice of a refund or replacement for defective goods lies with the consumer, not the retailer. I have officially declined the repair option, yet support (***) continues to provide scripted responses about "awaiting feedback." As a software developer, this delay is unacceptable. I require an immediate replacement unit or a refund voucher to resolve this today.