1 reviews | Active since Nov 2016

27 Dec 2020, 11:07

14day return policy is a *******

What is the 14 day return policy that makro has,I purchased waterproof Tins and the powder early in the year,I haven't used them now I am told I can't return them as makro has a 14 day policy,they caused me almost 2000.00 now I must just lose it like that.

0
Replies (1)
Makro
Makro's reply27 Dec 2020, 12:32
Official
Good day Melita,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team