ZK
Zanele K
1 reviews | Active since Feb 2018
07 May 2019, 12:29
100% Lack of customer care
Makro Cornubia
Service here was terrible, both from staff and supervisors. Maybe they need to learn and appreciate the importance of customers. Beside the fact that a need has brought us here, its only fair that we are afforded invaluable service.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
07 May 2019, 16:36Good day Zanele,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such service at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such service at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Makro's reply07 May 2019, 16:36
Official
Good day Zanele,
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such service at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
Please accept our sincerest apologies for the customer service you received in our store. This is not the customer service we wish to provide our customers with and we do not condone such service at all. We will be addressing this with the relevant managers in store and we will contact you with more information.
Again, we do apologize for the way you were treated and for the inconvenience this has caused you.
Kindly allow us some time to address and we will contact you as soon as we receive more information.
Kind Regards,
Makro Hellopeter Team
ZK
Zanele K's updateReviewer Update
07 May 2019, 17:41Thank you for the response.
Please do, as very good service is given by the branch I frequent in Springfield. So the same level was expected here.
Sincerest apologies accepted
ZK
Zanele K's update07 May 2019, 17:41
Reviewer Update
Thank you for the response.
Please do, as very good service is given by the branch I frequent in Springfield. So the same level was expected here.
Sincerest apologies accepted
Makro's replyOfficial
07 May 2019, 17:43Good day Zanele
We will do and revert back as promised.
Thanks
Makro Hellopeter Team
We will do and revert back as promised.
Thanks
Makro Hellopeter Team
Makro's reply07 May 2019, 17:43
Official
Good day Zanele
We will do and revert back as promised.
Thanks
Makro Hellopeter Team
We will do and revert back as promised.
Thanks
Makro Hellopeter Team