AS
Alexis S
1 reviews | Active since Oct 2016
15 Jul 2025, 14:53
10 Days later - no delivery - no contact
I placed an order 10 days ago. No feedback from Makro saying there is a delay. When I called yesterday the agent wants to give me the contact number for the courier like it's my problem to fix? When I call today I'm told the order must still be couriered from JHB???
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Replies (2)AS
Alexis S's updateReviewer Update
18 Jul 2025, 09:26Still no feedback or confirmation that my order is being delivered. No one contacted me with a delivery date.....
AS
Alexis S's update18 Jul 2025, 09:26
Reviewer Update
Still no feedback or confirmation that my order is being delivered. No one contacted me with a delivery date.....
AS
Alexis S's updateReviewer Update
21 Jul 2025, 12:5114 days later and Makro still haven't figured out how to deliver cat food????
Good day Alexis, We hope this email finds you well. Kindly be advised that we tried to contact you ......... with regard to your order with no success. Please be advised that your query has been escalated to the relevant department with regard to your order. Feedback will be provided once received. We hope the above finds you well, and we apologize for the inconvenience caused. The Makro Team,
Good day Alexis, We hope this email finds you well. Kindly be advised that we tried to contact you ......... with regard to your order with no success. Please be advised that your query has been escalated to the relevant department with regard to your order. Feedback will be provided once received. We hope the above finds you well, and we apologize for the inconvenience caused. The Makro Team,
AS
Alexis S's update21 Jul 2025, 12:51
Reviewer Update
14 days later and Makro still haven't figured out how to deliver cat food????
Good day Alexis, We hope this email finds you well. Kindly be advised that we tried to contact you ......... with regard to your order with no success. Please be advised that your query has been escalated to the relevant department with regard to your order. Feedback will be provided once received. We hope the above finds you well, and we apologize for the inconvenience caused. The Makro Team,
Good day Alexis, We hope this email finds you well. Kindly be advised that we tried to contact you ......... with regard to your order with no success. Please be advised that your query has been escalated to the relevant department with regard to your order. Feedback will be provided once received. We hope the above finds you well, and we apologize for the inconvenience caused. The Makro Team,