TM
TT M
1 reviews | Active since Aug 2023
30 Aug 2024, 03:32
10 days delivery delay
I purchased some essentials on 20/08/2024 and I haven't received my good till today. Ive been logging enquiries from the app to Instagram but I'm still without my goods. I had to buy the stuff as I need to use them on a daily basis. Its been so fustrating that as much as I found it convenient to buy online, I have been really inconvenienced and I'll probably never buy again on the Makro app.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
30 Aug 2024, 12:56Good day TT,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply30 Aug 2024, 12:56
Official
Good day TT,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
TM
TT M's updateReviewer Update
02 Sept 2024, 19:23Well I still haven't received my goods, I honestly don't understand what is the issue. I doubt I'll order again. Mau I please get what I bought if not, please refund asap, this is too much now.
TM
TT M's update02 Sept 2024, 19:23
Reviewer Update
Well I still haven't received my goods, I honestly don't understand what is the issue. I doubt I'll order again. Mau I please get what I bought if not, please refund asap, this is too much now.