TM
Teboho M
1 reviews | Active since Mar 2015
06 Aug 2025, 09:12
**⭐ 1-Star Review – Avoid Makro Online at All Costs!** **Failed Deliveries & False Promises:** I ordered products that **Makro didn’t even have in stock**, yet they took my payment
**⭐ 1-Star Review – Avoid Makro Online at All Costs!** **Failed Deliveries & False Promises:** I ordered products that **Makro didn’t even have in stock**, yet they took my payment. They promised delivery on a specific date but **failed repeatedly**, leaving me waiting for weeks. When I finally received something, it **wasn’t even what I ordered!** **Worst Customer Service Ever:** I’ve called their call center **over 100 times**, only to be passed between the **most ***********, unhelpful agents** imaginable. They promise "urgent resolutions," "call-backs," and "escalations," but **nothing ever happens**. It’s a cycle of lies and disappointment. **No Accountability:** Makro happily takes your money but **refuses to deliver** or fix mistakes. Now I’m stuck with wrong items, wasted time, and zero solutions. **Never again!** **Demand:** A **full refund** + compensation for this unacceptable service.
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Replies (4)TM
Teboho M's updateReviewer Update
06 Aug 2025, 13:31 Order Number: OD***, I'm sure now they are trying to save face, but empty promises again and again
TM
Teboho M's update06 Aug 2025, 13:31
Reviewer Update
Order Number: OD***, I'm sure now they are trying to save face, but empty promises again and again
TM
Teboho M's updateReviewer Update
07 Aug 2025, 16:44Why a need to send me so many emails, requesting me to do what I already did? The reply is nothing but the continuation of the abuse I've endured already, same massaging, impersonal, computer generated, clearly a mark of a company that is not willing to resolve the matter at hand.
TM
Teboho M's update07 Aug 2025, 16:44
Reviewer Update
Why a need to send me so many emails, requesting me to do what I already did? The reply is nothing but the continuation of the abuse I've endured already, same massaging, impersonal, computer generated, clearly a mark of a company that is not willing to resolve the matter at hand.
TM
Teboho M's updateReviewer Update
08 Aug 2025, 05:32I am writing to formally request that you remove my email address from all your advertising and promotional mailing lists.
Despite having unsubscribed from your mailing list on three separate occasions, I continue to receive marketing emails from your company. This repeated disregard for my opt-out requests is unacceptable and constitutes a violation of my privacy and consumer rights.
I consider this persistent contact to be a form of digital harassment, and I will not tolerate it any further. Kindly ensure that my email address is permanently removed from your mailing system and confirm once this has been done.
Failure to comply may compel me to escalate this matter to the relevant regulatory authorities.
Despite having unsubscribed from your mailing list on three separate occasions, I continue to receive marketing emails from your company. This repeated disregard for my opt-out requests is unacceptable and constitutes a violation of my privacy and consumer rights.
I consider this persistent contact to be a form of digital harassment, and I will not tolerate it any further. Kindly ensure that my email address is permanently removed from your mailing system and confirm once this has been done.
Failure to comply may compel me to escalate this matter to the relevant regulatory authorities.
TM
Teboho M's update08 Aug 2025, 05:32
Reviewer Update
I am writing to formally request that you remove my email address from all your advertising and promotional mailing lists.
Despite having unsubscribed from your mailing list on three separate occasions, I continue to receive marketing emails from your company. This repeated disregard for my opt-out requests is unacceptable and constitutes a violation of my privacy and consumer rights.
I consider this persistent contact to be a form of digital harassment, and I will not tolerate it any further. Kindly ensure that my email address is permanently removed from your mailing system and confirm once this has been done.
Failure to comply may compel me to escalate this matter to the relevant regulatory authorities.
Despite having unsubscribed from your mailing list on three separate occasions, I continue to receive marketing emails from your company. This repeated disregard for my opt-out requests is unacceptable and constitutes a violation of my privacy and consumer rights.
I consider this persistent contact to be a form of digital harassment, and I will not tolerate it any further. Kindly ensure that my email address is permanently removed from your mailing system and confirm once this has been done.
Failure to comply may compel me to escalate this matter to the relevant regulatory authorities.
TM
Teboho M's updateReviewer Update
08 Aug 2025, 22:47Dear Makro Customer Service,
I’m writing to express my frustration regarding the subsequent attempt to collect the wrong item delivered to me
Your representative called me to arrange the pickup, but instead of following a professional process, he began giving me instructions on where I should meet him. I made it clear that I would not comply with arbitrary directions from your team and instead i offered to send my locatio for collection, which is the same address provided on my initial order. He then abruptly dropped the call.
This behavior is not only unprofessional but deeply disrespectful. I expect Makro to operate with a standard of service that reflects its reputation—not this kind of disorganized, “Mickey Mouse” approach.
I’m writing to express my frustration regarding the subsequent attempt to collect the wrong item delivered to me
Your representative called me to arrange the pickup, but instead of following a professional process, he began giving me instructions on where I should meet him. I made it clear that I would not comply with arbitrary directions from your team and instead i offered to send my locatio for collection, which is the same address provided on my initial order. He then abruptly dropped the call.
This behavior is not only unprofessional but deeply disrespectful. I expect Makro to operate with a standard of service that reflects its reputation—not this kind of disorganized, “Mickey Mouse” approach.
TM
Teboho M's update08 Aug 2025, 22:47
Reviewer Update
Dear Makro Customer Service,
I’m writing to express my frustration regarding the subsequent attempt to collect the wrong item delivered to me
Your representative called me to arrange the pickup, but instead of following a professional process, he began giving me instructions on where I should meet him. I made it clear that I would not comply with arbitrary directions from your team and instead i offered to send my locatio for collection, which is the same address provided on my initial order. He then abruptly dropped the call.
This behavior is not only unprofessional but deeply disrespectful. I expect Makro to operate with a standard of service that reflects its reputation—not this kind of disorganized, “Mickey Mouse” approach.
I’m writing to express my frustration regarding the subsequent attempt to collect the wrong item delivered to me
Your representative called me to arrange the pickup, but instead of following a professional process, he began giving me instructions on where I should meet him. I made it clear that I would not comply with arbitrary directions from your team and instead i offered to send my locatio for collection, which is the same address provided on my initial order. He then abruptly dropped the call.
This behavior is not only unprofessional but deeply disrespectful. I expect Makro to operate with a standard of service that reflects its reputation—not this kind of disorganized, “Mickey Mouse” approach.