1. Extremely Unhappy With Non-Delivery and Poor Service 2. Very Disappointed With Makro Ottery’s Service 3. Fridge Not Delivered and No Support From Online Department 4. Unacceptable Service From Makro Ottery 5.Frustrated and Unhappy With Delivery Delays

I ordered a 323L fridge online on 27 November, with an expected delivery date of 29 November. The fridge was never delivered. I have been trying to get hold of the online department at Makro Ottery, but whenever I am transferred to the department, no one answers the call.

I urgently need the fridge this week, yet the only feedback I receive is that the matter has been “escalated,” with no further response or update. This experience has been extremely disappointing, and I am very unhappy with the service from Makro Ottery.