0 SERVICE

Only gave 1 star because I can't give you 0. On the 29th of November 2024, I went to Makro Woodmead and bought an Xbox Series X. After spending R14000 on the Xbox, I then realised on the 25th of December 2024, it was malfunctioning. I then registered it on Microsoft only for them to inform me the warranty expired on the 15 of September 2024. I then made numerous calls to Makro's call centre ***) and sent a few emails for me to get zero responses and no help. I am still waiting for a call back from the manager at Makro Woodmead. You were quick to take my money but very slow to help me fix this problem. Where did your customer service go to Makro??????????