Bad Service

I have been a client of Makoti for years and recently I'm not sure if they are employing illiterate people or what. 1 - the generic e-mail is not managed. There is not professionalism in the staff. I spoke to Linda who when I said I will report them to Hello Peter and she said go ahead. I am sure I am the client here and my needs have to come 1st. I work in a customer service industry. And they get paid because I pay me dues. If people just go to work for the sake of getting paid, when people go in the industry they must be prepared. I have never received such a bad service and you can actually hear the other employees talking from the background asking what does she wants now. I have sent numerous e-mails to them with no response. Meanwhile I have to find out if my results have been received in order to get my subscription.

Clearly they don't care.