SUCH CRUELTY

I am disgusted and disappointed about how Makiti does business. we viewed the place on the 14/04/2018, during the paperwork session, someone else took our date (02/12/2018), we were not informed on time and they told us that they will call us as soon as another date is available. they later called on that Sunday saying that the date of the 15/12/2018 is available and was informed to make a deposit ASAP as someone else may take the date, because of pressure we then made a deposit that same Sunday, signed contract and all.

unfortunately we had to cancel with them and that was done within 7 days after booking the venue. we called for our refund and they tell us that we were going to get it after the wedding, WHAT WEDDING BECAUSE WE WILL NO LONGER BE GETTING MARRIED THERE? so what they do is take people's money and upon cancellation they do not refund clients, meaning in my case they took the money of the client who cancelled the 15th , they took my money for booking the 15th and now they will take another clients money who will take the 15th. THEY ARE **********, DISGUSTING, MONEY EATERS, INCONSIDERATE BUSINESS.

WE DID'NT EVEN CANCEL CLOSE TO THE DAY OF THE WEDDING THERE ARE STILL 8 MORE MONTHS TO DECEMBER , POSSIBILITY IS THEY ARE GOING TO GET ANOTHER CLIENT FOR THE 15TH, SO WHAT BUSINESS ARE THEY RUNNING?

SUCH CRUELTY!!!!!!!! THE CONTRACT MAY HAVE BEEN SIGNED, HOWEVER THEY HAVE NO RIGHT TO WITHHOLD SOMEONE ELSE'S MONEY UPON CANCELLATION EVEN WHEN THEY HAVE SOMEBODY ELSE BOOKING FOR THE CANCELLED DAY.

WE WILL SORT THEM OUT.