MU
M U

1 reviews | Active since Mar 2021

11 Mar 2021, 11:15

STAY AWAY FROM THIS COMPANY.

DON'T EVER DO BUSINESS WITH THIS COMPANY. I DEPOSITED money into their account R2000 on 22/01/22 to buy an item from them, unfortunately I had not read the reviews. Once read them I decided to cancel the purchase ( I got all the evidence and I can post them anytime if you want to see them). Since then they kept giving me empty promises about the money to be refund into my account( they made fill their paper work before refund). Nothing up to date. The lady OFense went even rude on me the customer ( forgetting gold rule of business = customer is always right). I got all the evidence and voice note. I spoke the manage named OH***, he promised to escalate the matter in order to get my payment but after that he began to avoid my calls up to date. I m definitely powerless to them but I can only do one thing, to warm their potential next customer. DONT DARE EVEN BUY ANYTHING FROM THEM BECAUSE THERE IS NO CUSTOMER SERVICE. THEY DON'T GIVE A **** ABOUT CUSTOMERS. THEY JUST WANT YOUR MONEY. I WISH IT WAS POSSIBLE TO SUE THEM AND GET DAMAGED PAID FOR EMOTIONALLY STRESS MD WITIN MY RIGHTS.

IN FACT IF ANY OF YOU KNOW HOW TO SEE A CAR BODY SHOP. PLEASE ADVISE MD OR GIVE ME NUMBER TO CONTACT. THANKS A LOT.

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Replies (1)
Majestic Motor Spares Pretoria
Majestic Motor Spares Pretoria's reply19 Oct 2021, 12:53
Official
 
On behalf of everyone at Majestic Motor Spares cc I apologize for your poor customer experience. We aim to provide the best service to all our customers, and as you can see from the other reviews, your negative experience was truly an exception. You have our word when we promise not to let this happen again. Our staff will commit to improving their delivery and give you the star service you deserve, should you choose us again. Please accept my heartfelt apologies in the meantime