Book Maison De Luxe in Thohoyandou at own risk

My Wife made a booking with this place a month in advance via bookings.com, for our trip all the way from KZN to Venda Thohoyandou, only for this place to send her a text in the last hour that she must cancel the booking or change her date because apparently they are double booked which is very strange as most cases booking.com will show you how many rooms are still available or sold out. Basically we were taken for granted and no sense of remorse for the inconvenience’s caused