LP
Louis P
1 reviews | Active since Aug 2021
14 Sept 2021, 10:05
Amazing response time to technical issue.
We had a technical issue with a link triggering a spam alert, so I emailed Mail Blaze at 6 am in the morning. Geraldine Flores at Mail Blaze investigated and reported back with the issue and a solution and we had our emailer sorted by 6:15 am. Totally amazing service and much appreciated! You guys put us first and then we can then put our own customers first. This is how business partnerships should work.
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Mail Blaze's replyOfficial
14 Sept 2021, 13:26Hi Louis, thank you so much for your kind words. We are thrilled to hear about your positive interactions and experience with our team. I'm going to pass on your feedback to Geraldine too - I'm sure it will make her day. Thanks for your support. Kind regards, Pauline - Marketing Manager
Best regards,
Mail Blaze's reply14 Sept 2021, 13:26
Official
Hi Louis, thank you so much for your kind words. We are thrilled to hear about your positive interactions and experience with our team. I'm going to pass on your feedback to Geraldine too - I'm sure it will make her day. Thanks for your support. Kind regards, Pauline - Marketing Manager
Best regards,