CS
Chantal S

1 reviews | Active since Jul 2012

06 May 2019, 12:47

Horrible Customer Service

Please dont use this agency. Their service is absolutely disgusting. Desiree never gets back to you. You can phone her till you are blue in the face she does not return your calls. It took two weeks to even get CV's from her, then all the candidates live in PTA and I live in Pomona so how thats going to help me the Lord only knows. Then she sets up interviews with me for the 4/05 which I pay for. Then one of the 3 ladies I chose she tells me that she has been placed and then she just replaces her with someone who I havent even asked to interview and doesnt tell me. Then on the morning sends me a shoddy excuse about why the one women cant make it. Then the other one doesnt even pitch, after I got up early on a Saturday and cleared my day to have 3 hours of interviews, when I complain and let her know she doesnt even have the decency to reply to me. Then this morning sends me an apology whatsapp and asks can we reschedule. No actually you can refund me my interview fee. And I wont be doing business with you ever again!

0
Replies (1)
Maid4u
Maid4u's reply11 Dec 2019, 15:41
Official
Hi Chantal. We are sorry to hear about your unpleasant experience and do apologize for any inconvenience caused. This matter has been dealt with, we appreciate your feedback and patience.