DO NOT GO TO MAHINDRA PTA NORTH!

Terrible Experience – DO NOT BUY FROM MAHINDRA PTA NORTH

I purchased a car from Mahindra PTA North in July 2024, and from the very beginning, it was nothing but a nightmare. As soon as I drove off the lot, I noticed multiple issues. The lights weren’t working, the back door wouldn’t unlock once it was locked, and the boot pick had serious issues. To top it off, there was a persistent light on the dashboard warning me that the car was due for a service.

I contacted JJ, who assured me that the car had indeed been serviced, but they simply “forgot to reset” the service alert. Okay, fine – a small issue, but things only got worse. Within the first 30 days, I started experiencing problems with the safety belt and noticed the car was shuttering when reversing. So, I brought the car in again, and while most of the issues were eventually attended to, the clutch was somehow completely ignored, despite me bringing it up with JJ multiple times.

Then, in November, the clutch completely gave out. I contacted JJ, and he arranged for the car to be towed the next day – or so I thought. Mahindra collected the car, and this is where it all went downhill. They tried to claim the issue under warranty, only to turn around and say it was “wear and tear” and that I’d have to foot the entire bill. Unbelievable! After agreeing to pay it off in installments, I got the car back, only to find that *****s were missing. When I raised the issue, they tried to blame me for it, saying it was my fault the *****s were gone.

I am beyond frustrated with the entire experience. It’s clear that Mahindra PTA North only cares about your money and not customer satisfaction. Do yourself a favor and avoid this place at all costs.

DO NOT GO TO MAHINDRA PTA NORTH!