Non-Existing Customer Service - Mahindra

I bought a new Mahindra 4X4 Dawn. With my last 10 000km service, I raised 2 queries with them and spoke directly with the Workshop Manager. The first query was around why the vehicle specs for the fuel tank were 80l, but my actual tank was 60l. The second query was for the replacement of the boot on my CV joint outer drive side as I noticed grease leaking from it. This to be replaced under warrantee as the vehicle is still new. This was noted on the job card. When I collected my vehicle after the service, the Worksop Manager informed me that he will still get back to me on the 2 queries. This was on the 13th of March 2024

Needless to say, he never came back to me and every time I have phoned him, his reply was always that he will check and get back to me the same afternoon. This never happened and this carried on for weeks.

On the 24th of April 2024 I went to the workshop in person. The Workshop Manager told me the same thing again, he will check and come back to me the afternoon. This time I insisted to speak to the Dealer Principle. Not very helpful and said he will get back to me. Two weeks later, still no response.

This is very unprofessional and does not create any confidence in the Mahindra brand nor their representatives. Been over 3 months with still no feedback.