

Mahindra Brits
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2015
Horrible and most shocking treatment from Auryn Nicholas on the 11th of June 2026.
1 reviews | Active since May 2015
Horrible and most shocking treatment from Auryn Nicholas on the 11th of June 2026.
1 reviews | Active since Aug 2023
The handling of my vehicle and complaints demonstrates a serious lack of professionalism and customer care. Keeping my vehicle for two months without resolving the issues, while disregarding my concerns, is unacceptable. To top it off they owe me money and I now need to beg them for my money back. Its been 2 weeks and they simply just dont care. I spent R40K just to receive a car that wont drive??????? No attempt has been made to remedy the poor service. They simply ignore their customers..Pathetic service!!!!!!!!!!!
1 reviews | Active since Aug 2023
The handling of my vehicle and complaints demonstrates a serious lack of professionalism and customer care. Keeping my vehicle for two months without resolving the issues, while disregarding my concerns, is unacceptable. To top it off they owe me money and I now need to beg them for my money back. Its been 2 weeks and they simply just dont care. I spent R40K just to receive a car that wont drive??????? No attempt has been made to remedy the poor service. They simply ignore their customers..Pathetic service!!!!!!!!!!!
1 reviews | Active since Feb 2025
Please do not take your car for a service at Mahindra Brits. Car booked in 07:32, 12:13 called to say no service plan whereby I have one, 14:30 called them to ask if my car is done, still on the lift. Got to them and then my service booked missing, left without the book they will look for it. Give car back without any inspections done, left garage without being issued with an invoice or nothing so don't even know what they did with my car. Staff very unprofessional. I had to phone for an invoice to have proof what they had done.
1 reviews | Active since Feb 2025
Please do not take your car for a service at Mahindra Brits. Car booked in 07:32, 12:13 called to say no service plan whereby I have one, 14:30 called them to ask if my car is done, still on the lift. Got to them and then my service booked missing, left without the book they will look for it. Give car back without any inspections done, left garage without being issued with an invoice or nothing so don't even know what they did with my car. Staff very unprofessional. I had to phone for an invoice to have proof what they had done.
1 reviews | Active since Sept 2022
We were promised a 10% discount if we brought dog food or supplies for their animal welfare initiative, which we were happy to support. However, when we brought the items and asked about the discount, we were told it had already been “built into the quotation”. This doesn’t make sense, as the quotation was given before anyone could know whether we would actually bring anything. We have no problem supporting animal welfare, but making promises and then changing the explanation afterwards feels misleading. In addition, after calling to collect our vehicle, we had to wait for an hour for our vehicle, as they were not done yet. So why in the first place did they tell us to come and collect if they were still busy with the vehicle. Overall, the experience left us disappointed. Transparency and keeping to what was promised would go a long way.
1 reviews | Active since Sept 2022
We were promised a 10% discount if we brought dog food or supplies for their animal welfare initiative, which we were happy to support. However, when we brought the items and asked about the discount, we were told it had already been “built into the quotation”. This doesn’t make sense, as the quotation was given before anyone could know whether we would actually bring anything. We have no problem supporting animal welfare, but making promises and then changing the explanation afterwards feels misleading. In addition, after calling to collect our vehicle, we had to wait for an hour for our vehicle, as they were not done yet. So why in the first place did they tell us to come and collect if they were still busy with the vehicle. Overall, the experience left us disappointed. Transparency and keeping to what was promised would go a long way.
Hellopeter has tracked Mahindra Brits across 9 reviews. Mahindra Brits hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mahindra Brits? Write a review to help others decide.