Bad service

I booked an appointment at Mahi tattoo and paid to secure my appointment. As soon as I got my money they started acting very unprofessional . It was a mission for the them to stick the appointment dates.The 1st original appointment I got an email at 8am the appointment was later that day ,where they informed me that the tattoo artist was sick and had to reschedule my appointment. I was fine with this and we rescheduled. The 2nd time I got an email in the morning to ask if I can change my appointment from 3pm to 1pm .I started to get annoyed but luckily I did not have any plans early that day. I finally arrived at the business and I got there at 12:55 as one do to make sure you are on time and as far as I know when you know someone is arriving for an appointment,YOU the business owner needs to make sure that you are there a few minutes ahead of time. When I got there it was just a room with a sliding door and a sign on the door -Sorry we are closed!

I ended up leaving because I couldn’t see anyone there plus the closed sign. Later that day I received an email not even a phone call from them asking me where I was and they told me in the email that the tattoo artist has been waiting for me since 2:30pm that didn’t make sense seeing that my appointment was at 1pm . They then offered me a new time for the next day and then they changed the time again for the following day.

This just made me nervous to go because they did not seem very professional so I asked them for a refund due to them changing the dates 3 times now.I got told that the tattoo artist was having lunch downstairs and that they know they should change the sign but yet nothing about a refund .

I think this business is very unprofessional and has no respect for a person’s time.