MAGZTER IGNORE CLIENT'S COMPLAINTS

I have subscribed for the monthly option at R79,99 per month as from the 1st of March 2020.

I have realized that my subscription has been cancelled by Magzter with effect from the 3rd of March 2020 without contacting me prior to the cancellation. My payment took place every month on the 2nd of the month and also at the 2nd of this month. But now, I do not have any access to any of the newspapers and/or magazines and I just get the message that I must still sign up.

I have tried to contact the client services of Magzter in writing during several occassions but without any success of them replying to me.

I would like to subscribe for 12 months on the gold option, but it seems that they do not want to communicate to me.

My subscription for May, June and July 2020 must be refunded to me.