EF
Eddie F

1 reviews | Active since Sept 2016

21 Sept 2016, 16:03

Unauthorized debit orders,poor service

<p>I accepted a 25 gig magzone contract from telkom,after 2 attempts by Ram couriers to deliver (they dont phone u,just pitch up at your address) i phoned magzone,they couldnt help me because their system were of (for 2 days).I cancelled the contract,at the end of the month they put 2 debitorders through my account. This is theft. Dont buy anny priducts from telkom,the service is pathetic. I only gave a star to publish my review</p>

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Replies (2)
Magzone
Magzone's reply21 Sept 2016, 16:13
Official
Good Day Eddie Thank for your inquiry, a consultant will contact you shortly. Kind Regards The Magzone Team
Magzone
Magzone's reply22 Sept 2016, 09:14
Official

Good day Eddie

Kindly note that you have been contact and the consultant has escalated to the QA department to retrieve the calls between yourself and sales agent.

Once we receive feedback you will be contacted. We also await your bank statement regarding the debits that went off your account.

Kind Regards

The Magzone Team