Still Waiting.

Xmas 2015 I was delighted to receive, from my daughter, an annual subscription(Mar 2015-Feb 2016) to Country Life, my favourite magazine. <br> I received only 4 copies and then a collection of errors emerged. Three telephone conversations, Sept/Oct, with consultants confirming sub nos. name and address, and then 2 magazines were incorrectly sent to my daughter in Jhb!<br> Five emails even put my wife's name together with my daughter's physical address! Natalie undertook to sort it out personally and to extend the subscription, but alas still no magazines. 4 out of 12 is 'poor service'! An email on 06/01 offered a telephonic reply within 48 working hours - 312 hours later (allowing for sleeptime on Sunday) and still NO reply.<br> Our chef son at a 5* establishment says\even if the very best food is prepared in the kitchen if the service is bad the patron will walk away disappointed". Country Life is an excellent magazine"