NG
Nom G

1 reviews | Active since May 2018

03 May 2018, 18:08

********** service!

Absolutely sloppy service! They send you emails and sms messages stating that your magazine is on it's way, you wait for a whole two TWO weeks and still no magazine! I paid my subscription upfront and only the first month's magazine came, I am yet to receive my second month's installment. I am new to this service and I am already fed up and want to give up this service. South African customer service is as bad as it is because of service like this...I am over this service!

0
Replies (1)
Magsathome
Magsathome's reply04 May 2018, 08:45
Official

Dear Ms Gumede,

Thank you so much for bringing your delivery concern under our attention. As discussed this morning we will arrange for redelivery of your May issue by hand and also send another copy to the other address as confirmed via the postal services, so that we can see which delivery method suites you best. We will monitor your delivery going forward.

Kind regards

Magsathome