WB
Wynand B

1 reviews | Active since Feb 2017

02 Oct 2022, 08:16

STAY AWAY FROM MAGNOLIA PLACE GUESTHOUSE!!!

These people are major ******** and ******. Stay away! We could not get our "100% refundable, free cancellation deposit" back from them. 27 days after cancellation and they give you all kinds of runaround and excuses

Try and get the owner (Belinda Mosterd's) contact details. You will not. She is hiding behind the "corporate veil!

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Replies (2)
WB
Wynand B's update02 Oct 2022, 08:20
Reviewer Update
I need my deposit of R2 632.50 paid back into my bank account IMMEDIATELY!!!
WB
Wynand B's update03 Oct 2022, 13:49
Reviewer Update
I have today received my deposit back into my bank account, thank you.

Unfortunately it was 2 days short of a month after my cancellation and only after we made ***s of ourselves to fight to get it back and you have to be prepared to deal with staff who has a serious attitude problem (even though THEY are the ones that are in the wrong!)

We had to threaten and go to social media to get the owner to awake from her hiding place.

Good luck, if you have the time and energy for fighting and if you do not yet have enough cr#p in your life, try this guesthouse!!