Purchased Product - No response / Order Form

I have registered an account with Magin in the Box to purchase a product. About 2 weeks ago I purchased a product on [URL Removed] Payment was made and accepted. Up to date I haven't received any confirmation on my order, no invoice and no response on my emails. I have tried logging in onto my account to track the parcel but my account doesn't exist.<br> <br> Is extremely frustrating cause payment went through and I cant get hold of the company, the 010 number I eventually got hold of, is engaged all the time, as if it doesn't exists. I have been emailing the last 2 weeks to the 3 email addresses on the website and still no response.<br> <br> They willing to take your money but no service, its pathetic to advertise and make such wonderful promotions but when it comes down to client service, its the worst I have ever experienced. I would like just someone to contact me so that I can be refunded. Its cruel and not acceptable to take people's money and not oblige to your code of conduct.