Clients being told they are ****** because they told staff he is blowing smoke in his kids face

I was never treated like this was called a ****** for telling a working "sir you are blowing smoke in my kids faces" the worker told me I'm a ****** not sorry he was walking to the entrance door so naturally that's where we as clients go in. The girls at counter didn't do anything even after I explained the said he qas outside. Really he was at the entrance of your door. Where your paying customer's enter. I can't believe not one of you even said sorry. Same on you