Un-Magic Doors debacle

Got one of their double wooden garage doors in 2018. Did a service at end 2020. Door is falling apart! They take no responsibility and don't even come for an assessment before sending me a R6500 invoice which wouldnt address the problem.. Pay up front? Got 2 door specialists to come past and are both amazed at the quality of the doors and how it was installed/assembled. Full of finger joints without glue. Not enough support (top hats), HINGES in middle of panels instead of uprights, no bottom (smile) brackets, tracks too far from panels, spring tensioning not balanced, bottom lateral hinges for single doors. I had to remove and fix and rebuild the whole door. Stay away from this company. I have never dealt with this level of ********* behaviour or lack of quality. My previous door lasted over 20 years.