Unauthorized Credit Enquiry

I noticed a hard inquiry from Mafori Finance with which I had no prior dealings. Immediately, I contacted them in question to investigate this matter further. Despite my attempts to seek clarification, I encountered significant hurdles in resolving the issue promptly.

These unauthorized credit hard inquiry not only raised concerns about potential identity theft but also had adverse effects on my credit score. As many consumers are aware, hard inquiries can lower credit scores and impact one's ability to secure favorable lending terms in the future.

Please help me to remove these enquiry from my credit report