MB
Mkhuseli B

1 reviews | Active since Jun 2022

29 Sept 2022, 15:36

Poor customer service

Mafori finance is the worst financial institution that you can borrow money from especially if you in need, they don't care about customer service except their ridiculous offering of R2000 for grocery, even if you refuse that grocery offering, they will still add it on your loan, then there's money for their lawyers that they deduct from a client where they say they will settle your debt that you are struggling with, which never happens. All of the above, I have a first hand experience. If you thinking about going there, think twice or be prepared to wait at least for two weeks to get their loan if at all.

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Replies (2)
Mafori Finance
Mafori Finance's reply06 Dec 2022, 16:39
Official
Dear Mkhuseli, it is unfortunate to note your dissatisfaction. You describe it as basically terrible service.  Please assist by sending your query (with contact details & ID number) to either ***; WhatsApp ***, website maforigroup.co.za and/or 0861(MAFORI)623674.  We promise you efficient resolution to your disappointment with our service. Copy *** whenever possible.
Mafori Finance
Mafori Finance's reply09 Dec 2022, 15:19
Official
Just confirmed telephonically that matter was sorted your satisfaction.  You appreciated cordial interaction with our MD's office. Surprise