LL
Lerato L

1 reviews | Active since Jan 2023

04 Mar 2023, 10:48

Mafori no customer service at all

Mafori has been taking me pillar to post, I canceled their contract in October 2022, the debit orders stopped which was great, however they still appear on my credit report and listed me as in arrears, I have tried several times to dispute it with the company but still haven't received help, I was referred to Lebogang , who requested my ID to fix it, but still 3 months later, no changes, it is negatively impacting on my credit report, this company it's a **** and I advise clients not to even think of using their services. They have no customer service at all. I regret my decision everyday.

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Replies (2)
Mafori Finance
Mafori Finance's reply08 Mar 2023, 15:50
Official
 
 
Hi Lerato, 
 
We have tried to reach you on your telephone line with no luck. A statement reflecting your account has been settled/paid in full was sent to your email as well. Instructions to all credit bureau has also been sent to update your profile accordingly.  

For any other assistance please send me an email ( *** )

 
Mafori Finance
Mafori Finance's reply08 Mar 2023, 16:11
Official
Hi Lerato - please note that paid up letter was sent this morning too.