ZL
Zweli L

1 reviews | Active since Feb 2022

15 Feb 2023, 15:03

Mafori finance

I signed with mafori finance on July 2022 and never missed any payment but their service is poor I was helped by the lady by the name of ambitious and she referred my case to Lebogang who is the sales consulted at mafori finance ,but to my surprise they did authorized debit order and I have never missed any payment to my surprise on my credit report it state that I'm behind with 2months but I have never missed any payment I even went to their offices they promised me that the matter has been resolved to my surprise on my credit report it still shows that I'm behind with 2 months instalments I regret the day I signed with this company now they don't answer my calls poor customer service they rob poor people who are in need of help

0
Replies (12)
Mafori Finance
Mafori Finance's reply02 Mar 2023, 12:59
Official
 Dear Zweli, 

Apologies for "taking you from pillar to post" on this matter.

As discussed Telephonically ,Please send me the credit profile you have recently pulled to  *** ,so that I can personally  assist accordingly.

Thank you.
ZL
Zweli L's update02 Mar 2023, 13:30
Reviewer Update
Noted but I don't find your email address as promised
Mafori Finance
Mafori Finance's reply02 Mar 2023, 14:30
Official
Hi Zweli,

My email address :***
Mafori Finance
Mafori Finance's reply02 Mar 2023, 14:39
Official
Dear Zweli, thanks for taking our call earlier. We did confirm settlement of your debts.  We are following up with ALL credit bureaux to update your profile accordingly.
ZL
Zweli L's update02 Mar 2023, 14:41
Reviewer Update
Tanx alot surprise,keep up the good work will gently wait for the outcome
Mafori Finance
Mafori Finance's reply07 Mar 2023, 11:46
Official
Thank you.
ZL
Zweli L's update08 Mar 2023, 15:40
Reviewer Update
Tanx to surprise Mahlangu,
Got my paid up letter today hope the arrears have been resolved on my credit profile ,much appreciated alot Surprise for the good work
Mafori Finance
Mafori Finance's reply08 Mar 2023, 16:26
Official
Hi Zweli, we submitted instructions to ALL credit bureaux to remove arrears.  Legally they (credit bureaux) are obliged to update within 21 days.    
ZL
Zweli L's update12 Mar 2023, 13:30
Reviewer Update
Tanx alot will gladly wait for the update
Mafori Finance
Mafori Finance's reply17 Apr 2023, 15:43
Official
Hi Zzweli,

I believe your matter was sorted please let me know if you need further assistance.
ZL
Zweli L's update18 Apr 2023, 18:46
Reviewer Update
Evening
Tanx alot my matter has been resolved tanx to you Surprise Mahlangu for your hard work keep it up the good work
Mafori Finance
Mafori Finance's reply12 May 2023, 11:46
Official
Thanks Zweli.