LN
Luyanda N
1 reviews | Active since Oct 2024
13 Aug 2025, 00:22
loan balance
Hi plss help me ave borrowed 5k from major and now they charged me extra 5k for updating my crefit score and it not updated ,they disclose this before i take a loan ,only after ibhv checked my status.
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Mafori Finance's replyOfficial
01 Dec 2025, 10:51Dear Luyanda,
Thank you for reaching out and sharing your concern. We are sorry to hear about the experience you’ve had regarding your loan and the additional charges for a credit score update.
We take matters like this very seriously. You should always receive full disclosure of all costs before taking a loan, and you deserve clarity about what you were charged for and why your credit status has not been updated as expected.
Please contact us directly at *** so that we can urgently review your account, verify the charges, and provide you with a clear explanation and resolution.
Thank you for bringing this to our attention. We are committed to assisting you and ensuring you receive the support you need.
Kind regards,
The Mafori Finance Team
Mafori Finance's reply01 Dec 2025, 10:51
Official
Dear Luyanda,
Thank you for reaching out and sharing your concern. We are sorry to hear about the experience you’ve had regarding your loan and the additional charges for a credit score update.
We take matters like this very seriously. You should always receive full disclosure of all costs before taking a loan, and you deserve clarity about what you were charged for and why your credit status has not been updated as expected.
Please contact us directly at *** so that we can urgently review your account, verify the charges, and provide you with a clear explanation and resolution.
Thank you for bringing this to our attention. We are committed to assisting you and ensuring you receive the support you need.
Kind regards,
The Mafori Finance Team