Dissatisfaction on the treatment i receive.

I joined the Mafori in 2022, to remove the debt review flag on my name, and I get no update, they keep quiet, and if you do not call you won't know what is happening, Had to finally call in March this year, only to be told my file is parked as I was still owing them, I then made the full payment R3200.00. I still have to continue calling, and no update I get whatsoever, and nothing is happening, sending WhatsApp and getting blue ticked. I am just here not knowing what might be the delay, or hold up. me without wanting to update me on the way forward, me sacrificing my last money to be out of debt, and now this is happening, I'm even thinking of finding people who can assist me because this 4-week thing with Mafori Finance is not working. I called again today leaving a message with about 3 people, and they all say they sending messages to legal offices, whereby they don't even answer phone calls. Yhoo, this is frustrating really. All I want is for them to give help on their promise or give me the money back if there is no assistance.