HN
Hlengiwe N
1 reviews | Active since Jul 2023
09 Dec 2025, 10:51
Clearence letter
I m done paying my debt, and I m done paying mafori long time ago I call them today requesting email to send paid up letter to get clearance letter a person you hold the phone mention someone will call until now no one call me back please I need My clearence letter
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Replies (4)HN
Hlengiwe N's updateReviewer Update
10 Dec 2025, 17:34I need clearence certificate, I call them sereral timing asking for email to send my paid up letter they only make promise to call back and never call someone call and promise to give me WhatsApp and email Adress didn't do that, where to contact them regarding this
HN
Hlengiwe N's update10 Dec 2025, 17:34
Reviewer Update
I need clearence certificate, I call them sereral timing asking for email to send my paid up letter they only make promise to call back and never call someone call and promise to give me WhatsApp and email Adress didn't do that, where to contact them regarding this
Mafori Finance's replyOfficial
12 Jan 2026, 13:11Hi Hlengiwe,
Thank you for contacting us.
Kindly email your paid-up letters to *** so that we can process and issue your clearance certificate as soon as possible.
We apologise for the inconvenience and appreciate your cooperation.
Kind regards,
Mafori Finance Team
Mafori Finance's reply12 Jan 2026, 13:11
Official
Hi Hlengiwe,
Thank you for contacting us.
Kindly email your paid-up letters to *** so that we can process and issue your clearance certificate as soon as possible.
We apologise for the inconvenience and appreciate your cooperation.
Kind regards,
Mafori Finance Team
HN
Hlengiwe N's updateReviewer Update
12 Jan 2026, 16:44I already send all paid up letters in December 2025,but no respond up until today, can someone explain how long it's take to get my clearance certificate please I m done paying my debt in November
HN
Hlengiwe N's update12 Jan 2026, 16:44
Reviewer Update
I already send all paid up letters in December 2025,but no respond up until today, can someone explain how long it's take to get my clearance certificate please I m done paying my debt in November
Mafori Finance's replyOfficial
03 Jun 2026, 11:16Thank you for your feedback.
We can confirm that your clearance certificate was issued after your account was fully settled.
Our records also indicate that you successfully obtained vehicle finance and purchased a new vehicle in January, which would have required the relevant credit clearance processes to be completed.
Our records also indicate that you successfully obtained vehicle finance and purchased a new vehicle in January, which would have required the relevant credit clearance processes to be completed.
We apologize if there was any delay in responding to your recent enquiry. We remain committed to assisting our clients and would be happy to resend the clearance certificate should you require another copy. Kindly contact our offices or provide your updated contact details, and we will assist you accordingly.
Thank you for bringing this matter to our attention.If you require any other assistance please send email to head office to ***
Mafori Finance's reply03 Jun 2026, 11:16
Official
Thank you for your feedback.
We can confirm that your clearance certificate was issued after your account was fully settled.
Our records also indicate that you successfully obtained vehicle finance and purchased a new vehicle in January, which would have required the relevant credit clearance processes to be completed.
Our records also indicate that you successfully obtained vehicle finance and purchased a new vehicle in January, which would have required the relevant credit clearance processes to be completed.
We apologize if there was any delay in responding to your recent enquiry. We remain committed to assisting our clients and would be happy to resend the clearance certificate should you require another copy. Kindly contact our offices or provide your updated contact details, and we will assist you accordingly.
Thank you for bringing this matter to our attention.If you require any other assistance please send email to head office to ***