Mercedes-Benz Maemo Motors Rustenburg car service not up to standard.

I purchased the car secondhand with motorplan till Dec 2020 or 100000 km, at the moment the car has 70000 km on the clock, I had the car for service at Mercedes-Benz Maemo Motors Rustenburg 2 times, there were no problems identified on the car during the two services with them.

The following message got displayed "Transmission oil cooling Malfunction" and the engine light came on. I then took the car in for a checkup at the above mentioned garage and they notified my the catalytic convertor has been removed and this resulted in holdback of my motorplan, neither myself and the previous owner made any modification to the car. Please read the response from the dealership below.

Response from dealership : Vehicles that require routine services are never given a thorough inspection as this is not provided for under the maintenance plan or would never be paid for by the customers. We would only look further if a fault showed up on the diagnostic machine and in your case it did not.

In other words all services done at Mercedes-Benz Maemo Motors Rustenburg is not up to standard, you pay for a service on the car they charge you for a full service but they do half work.

Please be warned do not under any circumstances buy or take you car for a service at this Mercedes-Benz, very poor service, my reasoning in regards to this is the modification on the car was only made upon a major problem on the car and not picked up during the two normal services.