Bought car with a speare key without a chip and I have to pa for a new one

<p>I bought a Mitsubishi Lancer at Maemo Motors in Rustenburg in 2013. Now, this year that I lost my original key and tried my spare key it doesn't work but I bought the vehicle with this same key not working.<br />So I went to the dealer I bought the car from and asked for help. She told me that it is the key that loses its programming after a while standing which I heard is not even possible. They insisted that I have to pay for a key to be programmed at a cost of R590 and they said they can do nothing about the fact that I bought the key by them and its not working. <br />So I wanted to bring in the car in December before I went on Holiday but their cable of their programming computer was faulty. I only brought the car in after the holidays on the 3rd of January. I told Maemo technician that the batery went dead on our way there. So he said they will just charge it, they also checked the key with me and the salesman Zian, and they said oky it looks good.<br />I left them and turned by Maemo later the evening because I heared nothing from them and they dit not get to the vehicle from the morning 8:00 and said they wil do it the next day. The next day I called them due to no call from Maemo and the sales person is on lunch and I left my name and number so that they could call me back. At app. 16:30 they called and said my battery of the car is flat and cannot be charged and that a new one will cost R1300. I said the batery is only flat and not in a state that it cannot be charged and that I will bring another one just nou and show them that the old battery is working fine.<br />I collected the battery and left the other one and charged it on the my other vehicle. The next day I heard nothing from them and turned by them after work. I gave the workshop Manager the apparently un-chargeable battery to test it and it was giving us 12.24 volts and 50 amp hour that said the battery is fine and the workshop manager agreed but showed that the tester is saying the batery have to be replaced and he could not tell me for wat reason the tester say that. So he agreed that the batery is fine. I got hold of Zian after that and he told me there is no chip in my key and I have to buy a new one. I spoke to the sales department about the key they sold me with the car not even having a chip inside it. They said they cannot help me with that key.(which I think is very lousy for selling a key not even having a chip and then expecting the customer to pay for their faults). <br />They ordered the key and I waited to hear from them and got again no feedback and went there after work again. Then suddenly Zian looked on the computer and realized the is a key in stock and booked it out for me and said they will program it tomorrow and it wil be done tomorrow. <br />I called them today 3 times and asked for feedback and no one rep****. I went there and asked whats going on and Zian said it is the system that is slow. I said I don't understand and that he should just explain whether they get the programming from overseas or what? He said its the programming computer after going to the workshop. They will only be able to help me on Monday because they are very busy.</p> <p>That lets me feel like the last to be helped.<br />I have bought the car with a spare key from Maemo and its not even for my car and now they are just pulling up therI have bought a Mitsubishi Lancer at Maemo Motors in Rustenburg in 2013. Now this year that I lost my original key and try my speare key it doesn't work but I bought the vehicle with this same key not working.<br />So I went to the dealer I bought the car form and asked for help, she told me that it is the key that loses its programing after a while standing that I heard is not even posble. They insisted that I have to pay for a key to be programed R 590 and they said they can do nothing about the fackt that I bought the key by them and its not working. <br />So I want to bring in the car in December before I go on Holliday but there cable of there programing computer was faulty. I only brought the car in after the holidays on the 3rd of January. I told Maemo technician that the batery went dead on our way there. So he said they will just charge it, they also checked the key with me an the salesman Zian and they said oky it looks good.<br />I left them and turend by maemo later the evening due to I heared nothing from them and they dit not get to the vehicle from the morning 8:00 and said they wil do it the next day. The next day I called them due to no call from Maemo and the sales person is on lunch and I left my name and number that they call me back. 16:30 they called and said my battery of the car is flat and canot be charged and that a new one will cost R1300. I said the batery is only flat and not in a state that it canot be charged and that I will bring another one just nou and show them that the old batery is working fine.<br />I collected the batery and left the other one and charged it on the my other vehicle. The next day I heard nothing from them and turend by them after work. I gave the workshop Manager the apparently un chargeable batery to test it and it was giving us 12.24 volts and 50 amp hour that say the batery is fine and the workshop manager agreed but showed that the tester is saying the batery have to be replaced and he could not tel me for wat reason the tester say that. So he agreed that the batery is fine. I got hold of Zian after that and he told me there is no chip in my key and I have to buy a new one. I spoke to the salese department about the key they sold me with the car not even having a chip inside it. They said they can not help me with that key.(witch I think is very lousy for seling a key not even having a chip and then expecting the coustemer to pay for there faults). <br />They ordered the key and I waited to heare from them and got agane no feedback and went there after work agane. Then suddenly Zian looked on the computer where is the key am relized the is a key in stock and booked it out for me and said they will program it tomorrow and it wil be done tomorrow. <br />I called them today 3 times and asked for feedback and no one rep****. I went there amd asked wats going on and Zian said it is the system that is slow. I said I don't understand just explain do they get the programing from overseas or wat? He said its the programing computer after going to the workshop. They will only be able to help me on Monday they are very busy.</p> <p>That lets me feel like the last to be helped whilst they just pull up their shoulders.<br />I have bought the car with a spare key from Maemo and its not even for my car and now they are just pulling up their shoulders and I have to pay for I feel like is not my mistake. <br />Very poor customer feedback and service.<br />I am very unhappy and hope this will get to the right person <br />We need our car on Monday due to start of work and all that due to a car that I payed in full by Maemo and not getting the whole package and still I have to pay for it.</p> <p>JJ Britz<br /> ********** <br />Larika Britz<br /> ********** </p>