Extreme Poor &Abuse to Customers & unfair dealings

Hi, I got a car from Madrent rent to own since August 2024. Extremely poor service from its employees. Talking vulgar language to its customers. Specifically Mbali from its biling account department who used to be harsh to all customers. They unilaterally change debit order dates without the customers' permission. When you miss the payment they switch-off the car immediately which inconvenient the customers. I've got Tiggo 4 pro( LX 51 YZ GP ) from them, the car was booked for service, I sent it to the relevant company for service. The service was done & completed. I was contacted to come & collect the vehicle only to find that the vehicle was switched-off, unable to start the engine& move. I contacted them immediately & they said they canceled the contract & would come & collect the vehicle with my belongings. This is an extreme abuse of motor industry services to customers, unfair & barbaric. I am definitely reporting this company to all relevant authorities & take steps against it.