1 reviews | Active since Nov 2009
Very happy customer
I bought my car from MadCars and my sales agent was Jared. Service from beginning to end was seamless. Jared was prepared to bring the vehicle to me for a test drive, and he was there every step of the way until I took receipt of my vehicle. I test drove the car and we then proceeded to go to the dealership for the finance application. I was assisted by the assistant finance manager, Kevin. Kevin was also very pleasant and helpful. My finance application was assessed and approved within 30 mins max. Since I did not have my paperwork for the application Kevin couldn't finish the application on the day but the whole process from test driving the car to taking receipt of the car took 5 days wherein the 5th day was a public holiday. For the finalization of the finance application, Johan the finance manager made sure that everything went smoothly. There was a small problem that the review camera was "broken". MadCars made sure that was fixed and while my car was back with them to get the camera fixed, they gave me a nice, comfortable loan car. Everyone was helpful, professional and pleasant. I am a very happy customer. I am very happy with the service and my car. Thank you MadCars Team, Jared, Kevin and Johan.
