PAID BUT NO DELIVERY - JUST PROMISES

I bought a Defy DSS4459 (White) Stove from Macro Electronics Online Store in Germiston.<br> After numerous emails and phone calls Smith Eduard keeps telling me either that the delivery will be done that next week, or there is a delay with transport, or there is something wrong with the (NEW) stove and they have to send it back to Bloemfontein.<br> I have sent about 15 emails to Smith Eduard.<br> I am VERY UNHAPPY about the sale procedure and requested from Smith that the Director / CEO phone me back, but NO one phones.<br> I even asked that my money is paid back, because I need a stove, but nothing happens.<br> I did the payment on 24 August 2015, and today is 2 October. <br> 39 days has passed!<br> STILL NO DELIVERY...