Unbelievable response from MacRobert. They won't give me statements??

Below is my response to MacRobert Attorneys : Dear Sir /Madam I would like to see a statement. I think I'm entitled by law to see a statement as I'm paying on a monthly basis. I need to see where the money is going to. As I've seen 2 statements both from LGR where the Absa credit card is not adding interest and has come down from 45 000 to 27000 yet the Standard Bank Credit card was 60 000 and yet after paying regularly, it's now even more??? It's now over R77 000 after paying regularly. These are the atrocities which I want to see and highlight!! Could I kindly see statements of these accounts that you've mentioned

Thanks in advance. Very kind if you to finally respond after I've been requesting statements for months!!! To no avail!! Regards Neil Pyoos

On Thu, Jul 2, 2020, 21:12 Anne Stoltz <***> wrote:

Dear Mr. Pyoos

The email below has reference of which content been noted;

Kindly note that MacRobert is currently administering two of your ABSA accounts.

Cheque account *** Current Balance R43 972.35

Pay

:

17 988.94

Save

:

26 983.41

Special Discount

:

0.60%

Absa Personal Loan account *** Current Balance R155 399.27

Pay

:

70 379.67

Save

:

86 019.59

Special Discount

:

0.55%

Your Credit Card account *** was recalled by the bank and does get reallocated from time to time, depending on the Legal cycle.

Unfortunately we are not able to provide Full statements due to the fact that your accounts was charged of to OBS “ OFF BALANCE SHEET” meaning that accounts don’t draw any interest and legal fees. All payments made to the account will go off directly against the balance owing on the account. I have added however statement from when account was handed over to MacRobert.

For your record see below each account, you have been awarded a discount to each account and same may be payable over a 3 month period.

Trust the above in order

Kind regards

MacRobert Attorneys Anne Stoltz Specialist Administrator, MacRobert Incorporated Attorneys | Reg No: *** Meritas - Law firms worldwide *** | *** www.macrobert.co.za | B-BBEE Level 1 | POPI Landmark Building West Office Park, 13 Umgazi Street, Menlo Park, Pretoria, 0081 From: Neil Py <***> Sent: Thursday, 02 July 2020 14:30 To: Sabelo Nkosi <***>; Susan Daele <***>; ***; ***; ***; absa <***>; Sera Matome LGR Attorneys <***>; Sera Matome LGR Attorneys <***>; Trudy Pyoos <***> Subject: Fwd: Emailing DBS_SZ***.pdf. Standard Bank Credit card unbelievable statement

Dear All

Please help. We are paying for 5 accounts. So far LGR finally sent 2 statements of the Standard Bank Credit card and the ABSA credit card. Thus far we are paying 3 other bank accounts Standard and ABSA but we have asked for statements on several occasions to no avail.

Previously there wa a squabble between LGR and MacRobert over who was handling which accounts. Now, I still don't know as I've sent numerous requests to both of them, but no results and no statements. Please advise. I'm now at wit's end!!

---------- Forwarded message --------- From: Neil Py <***> Date: Thu, Jul 2, 2020, 15:16 Subject: Emailing DBS_SZ***.pdf. Standard Bank Credit card unbelievable statement To: <***>

Unbelievable statement from LGR. Standard Bank Credit Card statement. Escalated from R60 000 to R77 000 whilst paying regularly R1000 to R1500 per month!! Ridiculously unbelievable rip-off!!

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