Bad service from MacRobert Attorneys

MacRoberts Attorneys is responsible for handling my bond registration. On the 27 October I got an update hat my bond will be registered first week on November & it takes about 5-10 days to register. I have since then made 3 follow-ups and they seem to be ignoring my emails & we are on the last week of November. I mean if there's no update or they are not winning the least they could do is just send an email wh an update that they are not winning or lodging is still in progress or something. Not just be quiet & ignoring my emails.