Rude and Arrogant Manager

i had the worst experience at the above store, i was there doing my shopping, it took almost an hour as it was full and the lines were long i was there for almost an hour, i get to the front and the line stops, we are waiting for someone who went to the in-store ATM to draw cash, some customers are yelling asking for the transaction to be voided and its unfair on them to wait for 1 person, the cashier tries to explain that her "manager" said to wait, the manager walks passed and yells at the cashier " i said wait, so wait" whilst the cashier is asking her to explain to the people who are annoyed, and she just walks passed

I am still not bothered at this point as i have told myslef i will not watse the hour i have spent being patient in here, lady comes back from the ATM with cash and pays, my turn comes, they scan all the items put them in platsics and now i am paying and the speedpoint machine gives an error, to which we try again and same them, now the cashier calls the so called "manager" (samee lady who she conmmunicated with before who was unbothered and says " its doing the same thing, it wont swipe", and the "manager" response " the she will have to go draw money naye" and the rudest tone, i wanted to ask her becuase earlier when i was doing my shopping i saw the ATM and it had a line and it was not the bank i bank with, my groceries had amounted to +R900, so i went to check this ATM, as i am going there i am thinking, 1. they have a faulty speedpoint they know off 2. they "force" client to draw in an inhouse ATM where one incurres higher bank charges, wheras if you swipe with most banks its free, 3. who made this rude girl a Manager because she was already talking about cancelling the whole transaction as if this was all on me and not them for not having a more productive solution, like taking only cahs at that till and finding a alternative speedpoint.

i get to the ATM sure enough not my bank, and there is a line, im like nope i am not doing this, i go back to them and say i will see if the absa ATM outside is not better, it wasnt Doggy AF and it was so busy i was afraid of getting ******, when i go back in "Manager" was already voiding the transction with a "i dont give an F attitude", obviously she was not loozing any money just her employer and she could care less about the time wasted in the store

so i have no goods and i have hated Mabovula Butchery Queenstown "manager's attitude" towrads customers, she is rude and does not deserve to manage people shame.