Mabalingwe Elephant Lodge 256A

Mabalingwe Elephant lodge no 256A. On arrival at 14:00 hour, unit not cleaned. Unit door not locked. DID NOT STAY IN LODGE BUT BOOKED INTO INGWE CAMP, COSTING R4300 EXTRA DUE TO FOLLOWING - Outside safe where unit key is kept not working. Paving in front of unit collapsed. Plugs not working. No cupboards for clothes. Toilet sliding door falls off hinges. Surroundings dirty and unkept. Sleeping bunks not fit for sleeping, to short and hard. BOOKING.COM should take responsibility for any refund but that will only be a pipe dream. Regards